Everything you needto turn DMs into customers
Mtschat is a no-code Instagram DM automation platform. Answer comments, story replies and messages automatically, hand the right conversations to your team, and see what actually drives clicks — all on Instagram’s official Messaging API.
Comment a keyword. Get the link in your DMs.
A creator posts a Reel and says “comment GUIDE”. Everyone who does gets a public reply under their comment and a private message with a button. One tap opens Instagram’s 24-hour messaging window, and the link arrives — no copy-pasting, no “link in bio”.
- Ready-made template — set a keyword, write two messages, publish
- The public reply keeps the comment section active and shows others it works
- Only messages people who commented first, so it stays within Instagram’s rules
- 1Someone comments GUIDE on your Reel
- 2Mtschat replies publicly: “Sent — check your DMs”
- 3A DM arrives with a “Send me the guide” button
- 4The tap opens the 24-hour messaging window
- 5The link is delivered and the click is counted
One workspace, every part of the conversation
Start with a single automation. Grow into routing, follow-ups, campaigns and reporting without switching tools.
Comment-to-DM
Turn keyword comments and story replies into private conversations that deliver your link, code or lead magnet.
Learn moreFlow Builder
Drag messages, buttons, conditions, delays and tags onto a canvas. Loose ends are flagged before you publish.
Learn moreSequences
Multi-step follow-ups that send at the right moment, always inside the messaging windows Instagram allows.
Learn moreTeam Inbox
Routing rules, bot-to-human hand-offs, @mentions and role-based permissions in one shared inbox.
Learn moreContacts
Tags, segments, CSV import and export, and duplicate merging — a clean list of everyone who has talked to you.
Learn moreBroadcasts
Message recent contacts at once and split the send into up to four versions to learn what works.
Learn moreInsights
Runs, link clicks, click-through rate and recorded conversions for every automation and broadcast.
Learn moreIntegrations
HubSpot, Mailchimp, Klaviyo, Shopify and Google Sheets, plus a REST API and signed webhooks.
Learn moreSecurity
Built on the official Messaging API. We never ask for or store your Instagram password, and never log in as you.
Learn moreEvery feature, on every plan
Free includes the Flow Builder, Team Inbox, Broadcasts, Insights and Integrations — the same toolset as Advanced. Plans differ only in active contacts, channels, seats and support level. Cancel anytime without losing your data.
- Free — $0, 100 active contacts, up to 4 live automations
- Starter — $11/mo, 1,000 active contacts, unlimited automations
- Advanced — $139/mo, 25,000 active contacts, 3 channels, 10 seats
- Larger volumes — talk to us
Perfect one channel first
Instagram is live today, and it gets our full attention. Messenger, WhatsApp and TikTok are planned — they will arrive when they meet the same standard.
Messenger
PlannedTikTok
PlannedInstagram, Messenger, WhatsApp and TikTok are trademarks of their respective owners. Mtschat is not affiliated with or endorsed by Meta or Instagram.
Your first automation, live today
Connect Instagram through the official login, pick a template and publish. Free forever for your first 100 active contacts.